Job Description

Job Title: Deficiency Technician
Location: Lower Mainland 
Employment Type: Full-Time
Industry: Residential Construction / Commerical

Overview:
We’re looking for a Deficiency Technician to join our team — someone who understands construction, takes pride in their work, and knows how to represent a company well. You won’t be on the tools every day, but a strong working knowledge of residential finishing is essential to assess issues, communicate with trades, and ensure a great homeowner experience.
Key Responsibilities:

• Respond to homeowner service requests and perform site assessments to identify deficiencies.
• Evaluate and coordinate resolution for issues involving drywall, tile, minor plumbing and electrical, and carpentry.
• Communicate clearly and professionally with homeowners and subcontractors.
• Manage documentation of deficiencies, work orders, and follow-ups.
• Support homeowner walkthroughs and post-occupancy reviews.
• Represent the company with professionalism, courtesy, and a solutions-oriented approach.

Qualifications:

• Experience in residential construction, with hands-on understanding of finishing trades.
• Proficient in diagnosing issues across drywall, tile, plumbing/electrical, and carpentry.
• Professional appearance and demeanor — someone clean-cut, courteous, and respectful.
• Strong communication and organizational skills.
• Self-motivated, reliable, and committed to growing with the company long-term.
• Valid driver’s license and reliable transportation (vehicle allowance or company vehicle may be considered).

What We’re Looking For:

• A high standard of workmanship and personal accountability.
• Someone with a stable work history — we value loyalty and long-term team members.
• A strong communicator who can navigate both construction sites and homeowner expectations.
• A team player who takes initiative and delivers results with minimal oversight.

Salary: $80,000 to $95,000