Client Liaison Officer Role: A well-established residential builder is seeking an experienced Client Liaison Officer to join its growing team in Melbourne.
This is an excellent opportunity to join a reputable business with a strong pipeline of work, a supportive team culture, and a genuine focus on employee wellbeing.
Working closely with clients throughout the construction process, you will play a key role in ensuring a positive customer experience while coordinating permits, approvals, documentation, and project-related communications.
Location:
The role is based in Melbournes Northen suburbs
Key Responsibilities • Manage client communications throughout the construction journey
• Coordinate permits, approvals, and project documentation
• Liaise with internal departments to ensure smooth project delivery
• Provide timely updates and support to clients
• Maintain accurate records and project information
• Assist in resolving client queries and concerns professionally
What's on Offer • Join a well-established and respected residential builder
• Boutique team environment with approximately 30 staff
• Strong company culture and values
• Supportive and collaborative management team
• Regular team events and social activities
• Stable long-term career opportunity
About You - Must have done 2 years minimum (3+ years preferable) continuously as a Client Liaison for a residential builder
- Only interested in those who have that experience in the Pre-construction Stage that also looks after the client – see PD for the detail
- Not suitable for anyone who has only had experience once construction commenced and/or has experience only as a Contract Administrator
- Full-time permanent
- Salary $80K - 90K + super (dependent on experience)
Apply Now. If you have experience within residential construction and enjoy building strong client relationships, this could be an excellent opportunity to join a business that genuinely values its people.
To apply, hit apply or email your CV directly to john@ssaltd.com.au
Only shortlisted candidates will be contacted